Soft Power » Objective

The Different Types of Predictive Dialers

admin — Mon, 01 Mar 2010 07:17:19 +0000

A predictive dialer is used by call centers and telemarketers in order to have the agents spend their time on the phone talking to potential customers rather than dialing numbers or waiting to connect to a live person. They use a software algorithm that tries to predict when the next agent will be finished with their current call so that they can take a new call. As many phone calls will not be picked up or go to an answering machine, the predictive dialer software starts dialing out before the agent is off the phone. By calculating how many dials it has to do before a live person answers it is able to start dialing while the agent is still on the call. The objective is to connect all agents with a new live call as soon as they hang up on their current conversation.

There are various different types of predictive dialer solutions on the market:

soft dialers; hard dialers; intelligent predictive dialers;

By: Mike D. Storm

Got Soft-Focus Yet?

admin — Fri, 01 Jan 2010 13:22:09 +0000

How to Triple Your Reading Speed – Permanently

Our Eyes Automatically (instinctively), Follow a Moving Object

1. Baby Step:

a) To triple your reading speed, and double your memory (and comprehension), permanently – the first step is to create a habit of using a Pacer while reading.

b) A Pacer is one of three types: a handheld Laser Beam (RasterMaster),

a Pen – and a using a Computer Cursor – produced with your Mouse.

c) The objective when using any of the three Pacers is to underline the words of the
sentences as you read. When you use your pen as a Pacer – retract the point or underline with the Pen one-half inch above the paper itself.

d) You will notice that the Pacer (RasterMaster, Pen or Cursor), always moves
f-a-s-t-e-r than your visual reading speed. It sets the pace for you to speed up your reading.

e) You have been reading one-word at a time since 3rd grade, reinforced daily
for many years. The Pacer drives you to read two-to-three words at a time instead of
your usual one-word-at-a-time. Notice how your eyes automatically try to catch-up with the Pacer (the moving object). It is a instinct of your eyes and brain.

f) You are creating a new-habit of moving your eyes in a Soft-Focus instead of a narrow Hard-Focus. You are learning to read using your wide-focused Peripheral Vision – instead the narrow Foveal-Vision you learned in 3rd grade.

g) Your eyes are focusing on the Top-Halves of the words – not the movement
of the Pacer you are using. Your eyes take in the underlining of the Pacer’s movement using your natural Peripheral Vision.

h) You own two-basic reading systems – one is Foveal-Vision: reading one-word
at a time (6 letters wide). You have been reading foveally since 3rd grade and
it is s-l-o-w – about 200 words per minute.

The second is Peripheral-Vision: it is 36 letters wide, and it permits you to read up to six-words at-a-time. The word – peripheral – means outside of the center – seeing the left and right sides in addition to the center, and what appears above and below
the center.

i.) Soft-focus is relaxing your eyes and widen your field-of-vision to see two or
more words simultaneously. The opposite of soft-focus is a narrowing of your
field-of-vision, and called hard-focus of Tunnel-Vision. A horse wearing blinders
sees with Foveal-Vision and a Hard-Focus.

Hard-Focus is how you see when using your computer, typing on the word-processor, viewing a movie, playing a video game, or holding a conversation while looking at the other person’s eyes.

We concentrate on the page, screen or person by narrowing our eye-focus to give the behavior (reading, surfing the Net, and watching TV), our full attention.

Using a hard-focus while reading causes us to snail because we can see only a single multi-syllable word at a time. It limits us to up to 200 words per minute.

Profound Fact: we spend up to 80% of our waking-hours using hard-focus, squinting and narrowing our field-of-vision. It is the basic cause of chronic-stress and dry-eye.

The solution is not to stop using the computer or TV, but to exercise your peripheral-vision for sixty-seconds every thirty-minutes. Look away from the screen, page or person towards the horizon, and widen your field-of-vision.

In reading it means to soft-focus – and read two-to-three words at-a-time.

2. a) Pick a page with text and circle each single multi-syllable word in a sentence. Notice how slow and boring it is to read that way. In the average sentence there are ten-words, and you read and mentally hear all ten-multi-syllable words.

You eyes stop at each word, you hear it, and then move to the next one.
Each stop is called an Eye-Fixation-Pause.

b) Take another page of text and circle each group of two-words in the sentence.
If there are ten-words you will have five-circles of two-words each.

Notice that you can easily look at the circle containing two-words, and see
both words simultaneously. If you can see them – you are using Soft-focus and widen your field of vision.

Your eyes can see up to six-words at a time, and transfer them to your brain for comprehension.

If you read two-words simultaneously – you double your reading speed
and can cut your reading time by 50% or read-and comprehend two books,
articles, and reports – instead of one. Guess what occurs when you read three-
words-at-a-time?

3. Draw a line down the left-hand side of a new page of text and indent about two-words in width; do the same – indent by drawing a line down the page on the
right-side of the page of text – about two-words wide.

Now use your Pacer to underline the Middle-Section of the text using a soft-focus. Your Peripheral-Vision will pick up and comprehend the words within the two indented areas – (lateral-left and lateral-right), and even above and below the center of your reading focus.

Practice reading a page of text you have indented to improve your soft-focus (widening your field-of-vision), and to widen your Peripheral-Vision span.

Endwords

Practice improving your soft-focus and peripheral-vision until they becomes
habits. Use your Pacer to move your eyes faster, and in 21 days of practicing just 15 minutes daily – you will double or triple your present starting reading speed with equal or better comprehension.

Yes, it will be frustrating in the beginning because you have been programmed
since 3rd grade to read one-word-at-a-time, and to stop to hear it in your mind.

You are creating a new habit of widening your focus and reading two-or
more words at-a-time. It requires daily practice for three-weeks, and then will
register on auto-pilot. Once they are habits you stop thinking about them, and add them to your mental programming.

Once you turn soft-focus and peripheral-vision into a habit, you will be able to easily
triple your reading speed and improve your comprehension and long-term
memory.

The secret tool is always using a Pacer to trigger the instinct of your eyes and brain
to follow a moving object. Your hand holding the Pacer – the RasterMaster, Pen,
or Cursor – always moves faster than your snailing reading speed. Your brain
begins to play – Catch-Up – and your reading speed and comprehension double
and triple compared to snailing at only one word at-a-time.

copyright © 2006

By: H. Bernard Wechsler

3 Elements of Leadership Power!

admin — Wed, 14 Oct 2009 15:34:50 +0000

In an article discussing the need for innovative products
and profitable service offerings, Vinutha V., points out
that, “improvements are only the expected results, not the
source of competitive advantage. Improved product
development through innovation arises from the knowledge
and experience of employees.” [Source: The Financial
Express - appearing in ZDNetIndia News]

Soft skills, “holistic development”, “employee empowerment”
and other terms are merely euphemisms for leadership energy
- they are the process, purpose and principle which supply
people with knowledge and propel them to take competent
action.

“Is not the holy energy of true love ever sagacious,
far-sighted and prophetic? Truth is not isolated: it is not
a part, but the whole. It is love, and beauty, and joy. The
wise man does not believe and opine, but he knows and is
the very truth which he utters. His thought is action: his
knowledge is love” [Emerson's Essays, by A Disciple, in the
US Democratic Review Volume-16, Issue-84]

Leading is an act of energetic purpose – it’s the directing,

focusing, shaping or configuring of energy towards a
desired objective.

Over time and the distance of space, leaders use the
energies available to them to become that instrument
through whom energy propels the group.

Where does that energy come from? It is already present in
many forms and places, specifically it is:

=> inside and outside the organization – generally called
the organization’s environment,

=> a function of an organizational sub-system [usually
configured as a department or section with its own unique
set of policies, processes & interactions] or from outside
agencies that interact with the system,

=> the products, results or energy flows produced by
employees and associates.

What does energy look like? Actually seeing energy with the
naked eye is impossible but with the aid of applied
knowledge, we can see evidence of its effects.

Every manifestation of energy assumes an aspect of the
following forms:

- A physical circumstance or object;

- An intellectual impulse or calculation;

- A spiritual activation or expression;

- A developmental permission or evolution

Skillful leaders sense the truths of energy, they use it to
facilitate, enable, empower or enlighten their people. They
use moments when energy is at its greatest strength to
train or educate people and develop their commitment,
self-actualization and abilities even further.

The 3 elements of leadership power are:

=> Enable or empower people [physical & develop]

=> Enlighten or educate people [intellect or inspire]

=> Energize or elevate people [inspire or develop]

We know that leaders like Jack Welch, Tom Peters, Gandhi,
George Washington and Jesus Christ have understood these
fundamental principles – think of the substantial legacies
left by those leaders, look at how they helped to
accelerate the pace and light the way towards change and
progress for their followers.

“Leaders aren’t born, they are made. And they are made just
like anything else, through hard work. And that’s the price
we’ll have to pay to achieve that goal, or any goal.” Coach
Vince Lombardi

You can be the channel, instrument and focus through which
energy works its magical transformations – it’s up to you
to make it so!

Copyright © 2005, Mustard Seed Investments Inc.,
All rights reserved.

By: Bill Thomas